Terms of Service

Last updated: March 2024

Agreement to Terms

By accessing or using the Velvet Luxe website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Age Requirement

You must be at least 18 years of age to use this website and purchase products. By using our website, you represent and warrant that you are of legal age.

Products and Pricing

We strive to provide accurate product descriptions and pricing. However, we reserve the right to correct any errors and to change prices without notice. All prices are in USD unless otherwise stated.

Orders and Payment

  • All orders are subject to acceptance and availability
  • Payment is required at the time of purchase
  • We accept major credit cards, PayPal, and other payment methods as displayed
  • You agree to provide accurate billing and shipping information

Shipping and Delivery

We aim to process and ship orders within 1-2 business days. Delivery times vary based on location and shipping method. See our Shipping Policy for full details.

Returns and Refunds

We accept returns of unused, unopened items within 30 days of purchase. Certain intimate items are final sale for hygiene reasons. See our Returns Policy for complete information.

Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Velvet Luxe and is protected by copyright and trademark laws. Unauthorized use is prohibited.

Limitation of Liability

Velvet Luxe shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the website after changes constitutes acceptance of the modified terms.

Contact

For questions about these Terms of Service, please contact us at legal@velvetluxe.com.